BehindTheChair.AI — Stay behind the chair

The problem we’re solving

Your client shouldn’t compete with your phone for attention.

When you’re cutting, colouring or consulting, an incoming call or message creates a choice: interrupt the person in your chair, or risk losing the next booking. We think there’s a better way.

What we’re exploring

Less admin.
Fewer interruptions.
You stay in control.

Stay with your client

Reduce the stop-start of checking messages and diaries while you’re working.

Respond sooner

AI can understand an enquiry, check availability and prepare a useful reply.

Approve before sending

The current prototype keeps the hairdresser in control before anything reaches the client.

Grow with the salon

Future possibilities include consultations, rebooking, retention, retail and salon admin.

How the prototype works

Three simple steps.

While you’re working

An enquiry arrives

A call or a message lands mid-colour. Nothing buzzes, nothing interrupts the person in your chair.

In the background

A reply is drafted

It reads what was asked, checks what's actually free, and writes an answer with a real time in it.

When you’re ready

You approve it

Nothing reaches your client until you’ve said yes. Send it, change it, or ignore it entirely.

Built with salons, not just for them

We’re not here to sell you another booking system.

We’re speaking with Melbourne salon owners to understand what actually takes time, interrupts your clients and costs you bookings.

Features will evolve as we learn from real salon owners.

Give us 10 minutes.

Tell us what happened in your salon last week. What gets missed? What drives you mad? What would genuinely help?

I'll share my experience

FAQ

A few sensible questions.

Is this replacing my booking software?

Not necessarily. We’re in the prototype stage and integration will be shaped by participating salons.

Do I lose control of client messages?

No. Human approval is central to the current prototype.

Is this only for large salons?

No. We want input from solo stylists, rent-a-chair operators, small salons and larger teams.

Is the product available now?

We’re developing and testing the prototype and inviting Melbourne salon owners to help shape the pilot.

Melbourne pilot

Interested in helping shape it?

Leave your details and tell us the biggest booking or enquiry frustration in your business.